Many years ago, being able to draw was a critical skill. Individuals who knew how to draw maps and record a battlefield’s topography were invaluable to the military. Today? Not so much. While the ability to draw was a critical skill during a certain time period, it is...
is always challenging to see a client or team member go. It takes a lot more effort to win new customers than retain your current clients. No matter how much you may nurture and care for your existing clients, they still sometimes decide to part ways. If you know how...
Leaders should know how to ask questions and think critically to drill deeper in team and client conversations, ultimately driving towards success. Critical thinkers assess situations from every available angle, fully answer team member and client questions, and build...
How do you feel after you experience a setback or disappointment? Maybe you lost an important client, revenue is down, or the new product does not perform as expected. Do you get frustrated and angry at yourself, or do you show yourself some grace? There’s value in...
Some people love to have a to-do list. They like to write down everything they want to accomplish in a day. They enjoy the feeling of crossing off completed items. The problem is that to-do lists are not always effective. Often, they act more as parking lots for the...
