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Being Friends With Your Team

Being Friends With Your Team

If you are a team leader, you might wonder how to become friends with your team members. Or you may wonder if it is even possible to be friends with those you oversee. The truth is there is no simple answer. Workplace friendships between leaders and team members can...
Effective Negotiation

Effective Negotiation

Negotiation is an often daunting but necessary part of making a sale, settling specifications, and deciding on deadlines. The main goal is to reach an agreement that works for everyone, but many team members (and leaders) feel nervous approaching the conversation....
Do You Have a Talent Management Strategy?

Do You Have a Talent Management Strategy?

For any organization to succeed, you need a strong team throughout your business. It is not helpful to have a revolving door of team members and it is not helpful to hire people who do not fit with your culture. Just like sports organizations recruit athletes who are...
Creating A Better Customer Experience

Creating A Better Customer Experience

Business is not about simply closing a deal or solving a client problem and moving on to the next prospect—it is about forming lasting relationships with your customers. One way you can do this is to focus on creating an outstanding customer experience. When you...