Negotiation is an often daunting but necessary part of making a sale, settling specifications, and deciding on deadlines. The main goal is to reach an agreement that works for everyone, but many team members (and leaders) feel nervous approaching the conversation....
Coaching
Do You Have a Talent Management Strategy?
For any organization to succeed, you need a strong team throughout your business. It is not helpful to have a revolving door of team members and it is not helpful to hire people who do not fit with your culture. Just like sports organizations recruit athletes who are...
Creating A Better Customer Experience
Business is not about simply closing a deal or solving a client problem and moving on to the next prospect—it is about forming lasting relationships with your customers. One way you can do this is to focus on creating an outstanding customer experience. When you...
Successful Mentoring
Does your team have a structured development or mentorship program in place? Different from coaching and training, which involve teaching different skills, mentorship involves examining a team member’s career trajectory and working closely with them along the way....