Effective Date: May 6, 2025
Last Updated: May 6, 2025
Raine Digital (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, rainedigital.com (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or engage with our content.
1. Information We Collect
We collect personal and non-personal information in the following ways:
A. Information You Provide Voluntarily
-
Contact Forms: Name, email address, phone number, company name, project details.
-
Newsletter Signups: Email address.
-
Consultation Requests: Business and marketing needs, goals, budget, and preferences.
-
Client Onboarding: Additional business information necessary to provide services.
B. Information Collected Automatically
-
IP address, browser type, device type, operating system, pages visited, time spent on the site, and referring URLs.
-
Collected via cookies, analytics tools (e.g., Google Analytics), and tracking pixels (e.g., Meta Pixel).
2. How We Use Your Information
We use your information to:
-
Respond to inquiries and provide customer support
-
Deliver marketing, branding, and web services
-
Send newsletters and marketing updates (if opted in)
-
Improve website functionality and user experience
-
Analyze trends and user behavior
-
Ensure website security and performance
3. Sharing Your Information
We do not sell your personal data.
We may share your information with:
-
Trusted third-party service providers (e.g., CRM systems, email marketing platforms, analytics tools)
-
Legal authorities when required by law
-
Business partners or subcontractors involved in project delivery
All third parties are required to handle your data responsibly and only use it for the intended purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Remember user preferences
-
Analyze traffic and usage patterns
-
Track marketing campaign effectiveness
You can control cookie settings in your browser or opt out of tracking using third-party tools.
5. Your Rights and Choices
You have the right to:
-
Request access to or deletion of your personal data
-
Opt out of marketing emails by clicking “unsubscribe” in our emails
-
Request correction of inaccurate data
To make a request, email us at support@rainedigital.com
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to exercise these rights.
6. Data Security
We take reasonable precautions to protect your data using secure technologies and access controls. However, no method of transmission over the Internet is 100% secure.
7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted to this page with a new effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact support@rainedigital.com