Negotiation is an often daunting but necessary part of making a sale, settling specifications, and deciding on deadlines. The main goal is to reach an agreement that works for everyone, but many team members (and leaders) feel nervous approaching the conversation....
For any organization to succeed, you need a strong team throughout your business. It is not helpful to have a revolving door of team members and it is not helpful to hire people who do not fit with your culture. Just like sports organizations recruit athletes who are...
Welcome to week two of our month-long series, where I am sharing the cumulation of some of the most meaningful lessons which have made me a better version of, well, me. Some of these perspectives and ideas may resonate with you; some may not. Some you may have...
Business is not about simply closing a deal or solving a client problem and moving on to the next prospect—it is about forming lasting relationships with your customers. One way you can do this is to focus on creating an outstanding customer experience. When you...
Does your team have a structured development or mentorship program in place? Different from coaching and training, which involve teaching different skills, mentorship involves examining a team member’s career trajectory and working closely with them along the way....
