Warm Prospects
Cold calling is prospecting. It involves reaching out to someone who might not currently be interested in your programs or services. They may need your product or services but have not budgeted for them. This kind of outreach usually is not enjoyable for anyone...
Hidden Leaders
Your team probably has a few hidden leaders—people who provide influence and leadership, without the formal title or authority. They get their jobs done, are influential, and are well-liked by their peers. They contribute much to your team’s success and should not...
Do You Know Your Customers?
To serve your clients and customers better, you need to know their behaviors and understand their expectations. Operating in a world of disruption and uncertainty (let’s face it, there is always a new normal), your clients may have different needs and pain points than...
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