What's the monthly fee for?
The internet is such an active digital world. New technologies are constantly being released that have an impact on how websites are read by web browsers and search engines. The software and applications it takes to make a website function are constantly updated to maintain the best possible security against malicious activity. The monthly service fee includes your website hosting (the server where your website is hosted), monthly security updates (maintaining updates on software, platforms, and frameworks, website analytics (so you can see how much traffic your website is getting), regular website backups (for added peace of mind), website monitoring (we’ll know if your website goes down or has suspicious activity), and of course our service & support (to answer any questions you might have, and troubleshoot any problems that may arise).
What if I need to cancel?
Should you need to cancel your service with us, you can do so anytime by canceling your subscription service. Your website will no longer be live for the public to see. We will keep your website files for 90 days, in case you’d like to reactivate. After 90 days, a new set up fee would be applicable.
Can we use a domain we already own?
Yes! We’re happy to work with customers who already own their website domain. During the development phase, we will use a temporary domain to show you the website and get your feedback. Once the website is ready to launch, we’ll send you the information you need to point your domain to the server your website is hosted on. Don’t worry, if you’re not sure how to do that our customer support will be happy to assist.
What if we don't own a domain?
If you don’t already own your website domain, we offer a domain purchase service. With this service, we purchase and manage your domain. This service costs between $25 and $100 per year, depending on the type of domain you’d like us to purchase.
What if I need to expand my website?
Everything we build is built with future growth in mind. This way, as your business grows, so can your website. Website expansion varies from business to business, and this is where a higher level of customized website development comes in. However, we love working with small businesses to help them grow, so we strive to maintain affordability all along the way. So whether you need to incorporate a blog later on, integrate email marketing, or expand in any way, you can upgrade to a more customized solution at any point! So rest easy knowing that we’ll work with you as your business grows to make sure your website can too, without breaking the bank!
Do you offer payment plans on development fees?
We’re really passionate about helping individuals and brands find their success online. Because of this, we do, on a case by case basis, offer the option to set up payment arrangements and milestone payments for development projects with an estimated development cost of over $1250.