If you are a team leader, you might wonder how to become friends with your team members. Or you may wonder if it is even possible to be friends with those you oversee. The truth is there is no simple answer. Workplace friendships between leaders and team members can...

Negotiation is an often daunting but necessary part of making a sale, settling specifications, and deciding on deadlines. The main goal is to reach an agreement that works for everyone, but many team members (and leaders) feel nervous approaching the conversation....

For any organization to succeed, you need a strong team throughout your business. It is not helpful to have a revolving door of team members and it is not helpful to hire people who do not fit with your culture. Just like sports organizations recruit athletes who are...

Business is not about simply closing a deal or solving a client problem and moving on to the next prospect—it is about forming lasting relationships with your customers. One way you can do this is to focus on creating an outstanding customer experience. When you...

Does your team have a structured development or mentorship program in place? Different from coaching and training, which involve teaching different skills, mentorship involves examining a team member’s career trajectory and working closely with them along the way....

Confidence is one of the most underrated skills for any leader or professionals. Confident people not only believe in themselves, but they also inspire the trust of their clients and fellow team members. They know how to establish relationships, build rapport, and...