Sometimes, the answer is a simple “No.” Warren Buffet tells us, “You’ve gotta keep control of your time, and you can’t unless you say no. You can’t let people set your agenda in life.” Whether it is an unrealistic deadline, an unreasonable workload, or impossible...
To serve your clients and customers better, you need to know their behaviors and understand their expectations. Operating in a world of disruption and uncertainty (let’s face it, there is always a new normal), your clients may have different needs and pain points than...
Video meetings can be exhausting. When you are on a video call, you are usually faced with multiple distractions. Whether that is the ping of new emails, disruptive pets, or worrying about how your room looks to the people on the call–this is the reality of our...
In some corporate cultures, kindness is not a consideration when thinking about core values. Instead, employees are urged to focus on getting their jobs done, staying disciplined, and perhaps even being aggressive if the situation calls for it. In these kinds of...
Digital credentials will help you promote your clients as well as your products and services. Similar to certificates or diplomas, digital credentials signify something about your experience and qualification. They showcase your knowledge and expertise. In an...
